FAQ & Site Info

Terms of Service

Welcome to our store! By placing an order, you agree to the following terms:

Order Processing:
All orders are processed within [1–3 business days]. You will receive a confirmation email once your order is placed and a tracking number when it ships.

Shipping:
We offer standard and expedited shipping options. Delivery times vary depending on your location. We are not responsible for delays caused by the shipping carrier.

Returns & Exchanges:
If you're not satisfied with your purchase, you may return it within [7–30 days] of receipt (unopened/unused items only). Please contact us first for return instructions. Return shipping costs are the responsibility of the buyer unless the item is defective or incorrect.

Cancellations:
Orders can be canceled within 1 hour of purchase. After that, we may not be able to cancel the order if it has already been processed.

Damaged or Incorrect Items:
If your item arrives damaged or you receive the wrong item, please contact us within [48 hours] of delivery with photos and order details. We’ll make it right.

Customer Service:
We aim to respond to all inquiries within 24 hours. Your satisfaction is our top priority.